Sue Airbnb in small claims for property damage, cancelled reservations, or false listings. Serve through their registered agent CSC. Document everything with photos, messages, and receipts.
Step-by-Step: How to Sue Airbnb
- Document Everything - Gather receipts, emails, screenshots, and all communications with Airbnb.
- Send a Demand Letter - PettyLawsuit generates a professional demand letter citing applicable laws and sends it via USPS Certified Mail for $29.
- Wait 30 Days - Most disputes with Airbnb resolve after receiving a formal demand letter.
- File in Small Claims Court - If Airbnb doesn't respond, file at the correct courthouse. We help you find their registered agent.
- Attend Your Hearing - Present evidence to the judge. Decisions are typically made the same day.
- Collect Your Judgment - If you win, enforce through wage garnishment, bank levy, or property lien.
Common Reasons People Sue Airbnb
- Defective products and refund refusals
- Unauthorized charges and billing disputes
- Cancelled services without proper refund
- Breach of contract or warranty
- Account suspensions without cause
- Poor customer service and unresolved complaints
Evidence to Gather for Your Case Against Airbnb
- Purchase receipts and invoices
- Email correspondence with customer service
- Screenshots of online interactions or account issues
- Photos of defective products or damage
- Records of phone calls (dates, times, representatives)
- Written promises, guarantees, or warranty documents
Frequently Asked Questions
How much does it cost to sue Airbnb?
Start with a demand letter for $29. If you need to file in court, filing fees range from $30-$200 depending on your state and claim amount.
Do I need a lawyer to sue Airbnb?
No. Small claims court is designed for self-representation. PettyLawsuit provides all the documents and guidance you need.
How long does the process take?
Demand letters often resolve disputes within 30 days. If you need to go to court, most cases are heard within 30-60 days of filing.