To sue Amazon, file in small claims for defective products, account suspensions, or seller issues. Serve their registered agent CSC. Most successful claims involve clear financial losses.
Step-by-Step: How to Sue Amazon
- Document Everything - Gather receipts, emails, screenshots, and all communications with Amazon.
- Send a Demand Letter - PettyLawsuit generates a professional demand letter citing applicable laws and sends it via USPS Certified Mail for $29.
- Wait 30 Days - Most disputes with Amazon resolve after receiving a formal demand letter.
- File in Small Claims Court - If Amazon doesn't respond, file at the correct courthouse. We help you find their registered agent.
- Attend Your Hearing - Present evidence to the judge. Decisions are typically made the same day.
- Collect Your Judgment - If you win, enforce through wage garnishment, bank levy, or property lien.
Common Reasons People Sue Amazon
- Defective products and refund refusals
- Unauthorized charges and billing disputes
- Cancelled services without proper refund
- Breach of contract or warranty
- Account suspensions without cause
- Poor customer service and unresolved complaints
Evidence to Gather for Your Case Against Amazon
- Purchase receipts and invoices
- Email correspondence with customer service
- Screenshots of online interactions or account issues
- Photos of defective products or damage
- Records of phone calls (dates, times, representatives)
- Written promises, guarantees, or warranty documents
Frequently Asked Questions
How much does it cost to sue Amazon?
Start with a demand letter for $29. If you need to file in court, filing fees range from $30-$200 depending on your state and claim amount.
Do I need a lawyer to sue Amazon?
No. Small claims court is designed for self-representation. PettyLawsuit provides all the documents and guidance you need.
How long does the process take?
Demand letters often resolve disputes within 30 days. If you need to go to court, most cases are heard within 30-60 days of filing.